Privacy Policy

Last updated: April 11, 2026

1. Introduction

Limitless Roofing Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at limitlessroofingsolutions.com and use our services, including our SMS text messaging program.

Company: Limitless Roofing Solutions
Address: 12903 Ben Milam Dr, Buda, TX 78652
Email: admin@limitlessroofingsolutions.com
Phone: (512) 636-0889

By accessing our website or opting into our communications, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and company name provided through our forms, booking widgets, or direct communication.
  • Business Information: Roofing company details, service areas, and current operational workflows relevant to setting up automation systems.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically through cookies and similar technologies.
  • Communication Data: Records of our communications with you, including SMS messages, emails, and phone calls.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our SMS automation services and platform
  • Communicate with you, including sending transactional and promotional text messages (with your consent)
  • Schedule and manage demo appointments and follow-up communications
  • Improve and personalize your experience with our website and services
  • Respond to your inquiries, support requests, and feedback
  • Comply with legal obligations and enforce our terms of service

4. SMS / Text Message Communications

4.1 Consent to Receive Messages

By providing your mobile phone number to Limitless Roofing Solutions and opting in through our web form, booking widget, or by texting our number, you give your express written consent to receive text messages from Limitless Roofing Solutions at the number provided. Consent is not a condition of purchase. You may opt out at any time.

4.2 Types of Messages You May Receive

Text messages from Limitless Roofing Solutions may include:

  • Appointment reminders and scheduling confirmations
  • Service updates and job status notifications
  • Follow-up communications after consultations
  • Estimates and quote notifications
  • Inspection scheduling and rescheduling
  • Review requests after completed work
  • Occasional promotional offers and service announcements

4.3 Message Frequency

Message frequency varies based on your interactions with us. You can expect to receive up to 10 messages per month. Actual frequency may be lower; during active projects it may occasionally be higher.

4.4 Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details on your plan's rates.

4.5 Opting Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you reply STOP, you will receive one final confirmation message, and no further messages will be sent unless you re-enroll. To re-enroll, text START to the same number or contact us at admin@limitlessroofingsolutions.com.

4.6 Help and Support

For help, reply HELP to any text message, email us at admin@limitlessroofingsolutions.com, or call (512) 636-0889.

4.7 No Sharing of Mobile Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers directly involved in delivering the SMS program (e.g., our messaging platform LeadConnector / GoHighLevel and underlying carriers).

4.8 Supported Carriers

Our SMS program is supported on all major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.

4.9 Children's Privacy (SMS)

Our SMS program is not directed at children under the age of 18, and we do not knowingly collect mobile numbers from minors.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., GoHighLevel / LeadConnector for automation and SMS delivery, Vercel for website hosting). These providers are contractually obligated to protect your information.
  • Legal Obligations: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not share, sell, or provide your opt-in consent or phone number to any third parties for their own marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, communication records are retained for up to 3 years after your last interaction with us.

You may request deletion of your personal data at any time by emailing admin@limitlessroofingsolutions.com with the subject line "Data Deletion Request." We will process your request within 30 days and confirm deletion via email.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent for SMS communications (reply STOP or contact us)

To exercise any of these rights, contact us at admin@limitlessroofingsolutions.com or (512) 636-0889.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Limitless Roofing Solutions
12903 Ben Milam Dr, Buda, TX 78652
Email: admin@limitlessroofingsolutions.com
Phone: (512) 636-0889

See also our Terms of Service.